How IDLE Works

A closed-loop marketplace where businesses trade services using Idles instead of cash.

The Core Idea

Every service business has idle capacity — a stylist with an open chair, a gym instructor with no class booked, a marketing freelancer between projects. That time is currently worth nothing if it goes unused.

IDLE lets you fill that idle time by providing services to other businesses and customers on the network, earning Idles instead of cash. You then spend those Idles on services you actually need — accounting, marketing, equipment, cleaning, whatever your business runs on — without paying out of pocket.

One Idle always equals one dollar of reference value. It's simple by design.

For Customers

You don't need a business to use IDLE. As a Customer, you can purchase Idles and spend them on services from any verified Merchant on the platform.

1. Sign up

Create a Customer account with Google sign-in. No verification, no waiting — you're active immediately.

2. Buy Idles

Purchase Idles through a supported payment processor. 1 Idle = $1, and Purchased Idles never expire.

3. Browse and book

Browse the marketplace, find a Merchant, and pay for their service in Idles instead of cash.

4. Track your order

The Merchant confirms your order before anything is charged. You'll see live status updates from placed to confirmed to complete, right on your dashboard.

For Merchants

Merchant accounts are for verified businesses that want to both earn and spend Idles by trading services with other businesses on the network.

1. Apply

Sign up and submit your business details — legal name, EIN, address, website, and category. It's free to apply and free to stay active.

2. Get verified

Every application is manually reviewed before going live. This keeps the network made up of real, legitimate businesses — never anonymous listings.

3. List your services

Add the services you offer, priced in Idles, with photos and descriptions.

4. Earn by serving other members

When another Merchant or Customer orders from you, you confirm the order, deliver the service, and the Idles land in your balance as Earned Idles.

5. Spend what you earn

Use your Idles — earned or purchased — on any other Merchant's services. No invoices, no waiting on payment terms, no cash out of pocket.

The Idles System

Earned Idles — received for providing a service to another member. These can only be spent within IDLE and can never be cashed out. Earned Idles expire 6 months after the date they were earned, oldest first, so the system stays in active circulation rather than sitting unused.

Purchased Idles — bought directly with real money. These never expire and can be refunded if unused.

When you pay for something, IDLE spends your Earned Idles first, then Purchased Idles — so you always get the most use out of what you've earned before dipping into what you've paid for.

Spending caps

To keep Idles actively circulating rather than stockpiling, Merchant accounts have a spending cap on accumulated Earned Idles (400 by default). Once you hit it, your account automatically pauses new orders until you spend some down — keeping the whole network healthy and liquid. Need a higher cap? You can request an increase.

Orders, Confirmation & Refunds

Nothing is charged the instant you click buy. Every order goes to the receiving Merchant first for confirmation — they can confirm it as-is, adjust it, or decline it. You'll get a notification either way, and Idles only move once it's confirmed.

If something isn't right, completed orders support itemized refunds, returned to whichever Idles bucket — Earned or Purchased — they originally came from.

Trust & Safety

Every Merchant is manually verified before they can transact. Every completed order can be rated and reviewed, with a verified-purchase badge so you know which reviews come from real transactions. IDLE itself stays a neutral platform — it doesn't take a cut, and it doesn't get in the way of how you run the trade.